TERMS OF SERVICE

Terms and Conditions for LOOP Wellbeing

Last updated: July 2025

1. Introduction These terms and conditions ("Terms") govern your use of loopwellbeing.com.au ("Site") and any services provided by LOOP Wellbeing ("we", "us"). By using the Site or booking services you agree to these Terms.

2. Definitions

  • Client: Any individual or entity that books or uses our services.

  • Services: Therapy sessions, workshops, digital products, classes or any offering from us.

  • Booking: A confirmed appointment or purchase arrangement for Services.

3. Booking and Payment

  • All Bookings require full payment at the time of booking unless otherwise agreed.

  • Fees are in Australian dollars and include GST where applicable.

  • Methods accepted include credit card and direct bank transfer.

4. Cancellation and Rescheduling

  • Clients may cancel or reschedule up to 24 hours before a session without penalty.

  • Cancellations within 24 hours incur a fee of 50% of the session cost.

  • No-shows incur 100% of the session fee.

5. Code of Conduct

  • Clients agree to treat therapists and other participants with respect.

  • Harassment, discrimination or abusive behaviour will result in termination of services without refund.

6. Intellectual Property

  • All content on the Site is owned by us or our licensors and is protected by copyright and other laws.

  • You may view or download materials for personal use only. Any other use requires written permission.

7. Privacy

  • Our Privacy Policy explains how we collect and use your personal data. By using the Site, you agree to our Privacy Policy.

8. Disclaimers

  • Services are offered for personal development and do not replace medical or psychiatric advice.

  • Outcomes vary by individual. We make no guarantees on results.

9. Limitation of Liability

  • To the extent permitted by law, our liability is limited to the amount paid for the relevant Services.

  • We are not liable for indirect or consequential losses.

10. Governing Law

  • These Terms are governed by the laws of Victoria, Australia.

  • Any dispute must be resolved in the courts of Victoria.

11. Changes to Terms

  • We may update these Terms at any time. Updated versions will appear on this page with a new date.

  • Continued use after changes implies acceptance.

12. Contact If you have questions about these Terms contact:

LOOP Wellbeing Email: info@loopwellbeing.com.au Address: 23 Halsey Street Balnarring, 3926